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News and Notices

    • UNIDIRECTIONAL FLUSHING OF THE DRINKING WATER DISTRIBUTION SYSTEM

      UNIDIRECTIONAL FLUSHING OF THE DRINKING WATER DISTRIBUTION SYSTEM

       

      Starting Monday, April 22, 2024, the Environmental Service will proceed to its annual unidirectional flushing program of the drinking water distribution system. It will be performed from Monday to Friday, between 7 a.m. and 3:30 p.m., for an approximate period of 5 weeks. 

      Cloudy or discoloured water 

      When flushing is being done in your area, you may notice a slight drop in water pressure, with or without a cloudy or reddish (rust) coloration of the water. We understand this can be disturbing but please note that this colouration does not pose any risk to your health.

      Here are some tips:

      Always check the colour of the water before If possible, activities such as laundry and dishwashing should be done during the evening. If your water is cloudy or coloured, leave the cold-water taps running until the water returns This should not take longer than 5 minutes. If the water doesn’t clear in 5 minutes, wait 30 minutes and try again. Use hot water only when cold water is clear If you still experience low pressure or coloured water after 30 minutes, please contact us at (613) 678-9269 or by email at RegularLabs.EmailProtector.unCloak("ep_24e0bc62", true);RegularLabs.EmailProtector.unCloak("ep_18330b96");RegularLabs.EmailProtector.unCloak("ep_4185551f", true);. Outside office hours, if the problem is urgent and cannot wait for the reopening of the offices, contact the Fire Service Dispatch Center at 613-632-1105. Unidirectional Flushing Program Schedule

      The tentative flushing program schedule is available below. Please note that, while we do our best to provide accurate information, we cannot determine an exact date or time we will be in your area. The schedule can besubject to change based on weather, road, traffic, and other conditions that are beyond our control.

      We thank you for your understanding and your collaboration during this period and we apologize for the inconvenience related to this operation that is necessary to maintain the quality of our drinking water distribution system.

      Read more

    • Extraordinary meeting on March 20

      Notice of Special Meeting of the Municipal Council

      We wish to inform you that an special meeting of the municipal council is scheduled for March 20, 2024, at 4:00 PM and will be held virtually. The purpose of this meeting is to discuss a topic related to a zoning amendment by-law.

      Community members interested in attending this meeting can watch it virtually at the following link: Extraordinary Meeting of March 20.

      Sincerely,

      Town of Hawkesbury Clerk's Office

      Read more

    • Community support program

      Press Release: Opening of the Application Period for Organizational Support in Hawkesbury

      Hawkesbury, Fébruary 8th 2024

      The City of Hawkesbury is pleased to announce the launch of the application period for the organizational support program for citizens' committees and organizations. This program aims to provide significant support in terms of municipal infrastructure, administrative assistance, financial aid, and logistical support to events impacting the residents of the community. The assistance granted will be determined based on the number of requests and the scope of the event presented.

      Application Process:Interested organizations are invited to submit their applications using the dedicated form, accessible via the following link [insert link]. The deadline for applications is set for March 31, 2024. It is imperative that all required information be provided in the application form. Incomplete applications will not be considered.

      Types of Support Offered:Municipal Infrastructure: Free access to public facilities for holding events or storage purposes.Administrative Assistance: Copying or scanning services.Financial Support: Financial aid to cover certain costs related to the event.Logistical Support: Assistance in retaining the services of certain employees during the event. Promotion of the event on the City's platforms in accordance with established organizational policies.

      Message from Mayor Robert Lefebvre:"We are thrilled to renew our commitment to community organizations and citizens' committees in Hawkesbury. This initiative aims to strengthen our community by supporting events that enrich the lives of our residents. By collaborating together, we contribute to the dynamism and vitality of our city."

      For more information and/or to submit your application, please contact RegularLabs.EmailProtector.unCloak("ep_b96417bf");RegularLabs.EmailProtector.unCloak("ep_6480a0ca", true); you can find this application at the following link Annexe_B_-_Formulaire_de_demande_de_soutien.pdf

      The City of Hawkesbury looks forward to receiving proposals from local organizations and is excited to continue supporting community initiatives that positively shape our community.

      For press inquiries or interviews, please contact: RegularLabs.EmailProtector.unCloak("ep_bfddd759");

      Read more

    • Emergency repair on the water distribution system

      NOTICE

      409 TO 549 GLADSTONE STREET

      1460 LANSDOWNE STREET

      1505 & 1525 ABERDEEN STREET

       

      This notice is to inform you that there will be emergency municipal infrastructure work, February 1, 2024, between 8:00 a.m. and 5:00 p.m. Please follow the signs in order to detour the working zone.

      Also, during this time, a water interruption will occur which can cause a reddish colouring of the water. Before any use of water, we recommend that you verify if the water is coloured. If the water is coloured, leave the cold water taps running for about one minute, until the water returns to its usual colour. Note that this discolouration will have no harmful effect on your health.

       

      NOTE: Work will be postponed to a later date if weather conditions are unfavourable.

      Read more

    • Public services schedule modified during the holiday season.

      Some city services offered to the public are affected during the holidays. For all municipal emergencies, please contact 613-632-1105.See calendar below for more information:

      Read more

  • As part of its emergency plan and eager to offer an effective tool of good quality to its citizens, the Town of Hawkesbury has acquired an alert and communication system service WITH NO USER FEE FOR ITS CITIZENS.

    Read more

  •  
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    As part of the planning of municipal infrastructure management, level of service aspect, the administration wishes to conduct a feedback and improvement survey among Hawkesbury residents.

    We encourage you to participate massively in this very inclusive survey.

    You can fill it by clicking here or on on the button below:

    bouton en

Events

15

Jun 2024

08:30
Join us for an accessible tournament! Support The Roadrunners Athletic Club and empower youth. Tee off for a cause, endless fun guaranteed!
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Drinking Water System

The Hawkesbury drinking water system consists of a raw water pumping station that draws water from the Ottawa River, a drinking water treatment plant and a drinking water distribution system that includes a remote water storage standpipe with a booster pumping system. Drinking water is distributed to the citizens of the Town of Hawkesbury and to three different sectors in the Township of Champlain.

The water treatment plant consists of a conventional treatment process based on coagulation/flocculation followed by clarification and filtration. The plant is equipped with two dynamic clarifier package units, three high rate sand/anthracite filters, a two-cell clear well of a capacity of 2,300 m³ each and four high lift pumps that supplies treated water into the Town’s distribution system and standpipe.

The Town completed two upgrade phases to the plant between 1996 and 2005. The first phase consisted of upgrades to the Supervisory Control and Data Acquisition (SCADA) system at the booster station. The second phase consisted of a chemical room construction for the coagulant.

Did you know?

  • That the drinking water treatment plant was built in 1954.
  • That it takes about 2 days for the water from the Ottawa River to reach your home tap.
  • That our water storage standpipe contains approximately 5,450 m³ of drinking water, or the equivalent of a day's production of water.
  • That there are over 35 kilometres of underground watermains in Hawkesbury.
  • That our drinking water distribution system has more than 350 fire hydrants.

 

Legislative & Licensing Requirements

The Corporation of the Town of Hawkesbury is the Owner & Operating Authority of the Hawkesbury Drinking Water System. Its system operates in compliance with provincial legislations and regulations as well as under the Ministry’s Municipal Drinking Water Licensing program. On an annual basis, its system is subject to a Ministry of Environment, Conservation and Parks (MECP) comprehensive inspection to ensure it is in compliance with the Safe Drinking Water Act (SDWA) and associated regulations.

Furthermore, the SDWA requires Owners and Operating Authorities of municipal residential drinking water systems to have an accredited Operating Authority. To be accredited, an operational plan must be put in place to meet the requirements of the provincial Drinking Water Quality Management Standard (DWQMS).

Accredited by a third-party accreditation body, the Hawkesbury drinking water system and operational plan undergo annual audits to demonstrate it is continuously conforming to the DWQMS. You can contact the Town’s Environmental Service if you would like to view a copy of the Hawkesbury Drinking Water System Operational Plan Manual.

The following is a summary description of the legislative & licensing requirements mentioned above. For more information on Ontario's drinking water quality requirements, please visit the Ministry of the Environment, Conservation and Parks (MECP) official website.

 

Safe Drinking Water Act (SDWA)

The Safe Drinking Water Act (SDWA) is the principal provincial legislation that regulates the treatment and distribution of drinking water in Ontario. The act and its regulations have several components that have been established to protect drinking water consumers. 

 

Municipal Drinking Water Licensing Program

The Municipal Drinking Water Licensing Program under the SDWA is the approvals framework for municipal residential drinking water systems. To be issued a Municipal Drinking Water Licence (MDWL) by the Ministry, the owner of the drinking water system must have the following:

  • A Drinking Water Works Permit (DWWP) which describes the drinking water system components and allows to complete and/or approve certain alterations to the system without requiring additional approval from the Ministry.
  • A Permit to Take Water (PTTW) specifying the authorized rates and amounts of source water taking and any potential monitoring or reporting conditions.
  • An accepted operational plan which defines and documents the quality management system of the drinking water system in accordance with the requirements of the DWQMS.
  • An operating authority accreditation given by a third-party accreditation body recognized by the Ministry.
  • A financial plan that outlines the long-term strategy to ensure the financial sustainability of the drinking water system.

 

Drinking Water Quality Management Standard (DWQMS)

The Drinking Water Quality Management Standard is a set of policies and procedures to ensure the consistent delivery of safe and clean drinking water. It was developed between the Ministry of the Environment, Conservation and Parks (MECP) and the Ontario water sector following the Walkerton events and Justice O’Connor’s recommendation in the Walkerton Water Inquiry.

 

Annual and Summary Reports

As part of the Safe Drinking Water Act (SDWA), the Corporation of the Town of Hawkesbury must prepare and provide a drinking water annual report and summary report of the preceding calendar year. Reports are available on-line and at the Hawkesbury Public Library. All efforts are made to ensure the information presented is accurate

Annual Reports

Archived reports

Summary Reports

Archived reports

Wastewater system

The Town’s wastewater collection system consists of over 45 km of sanitary sewers, 6 km of combined sewers, a raw sewage pumping station and a wastewater treatment plant. The plant has an average daily capacity of 14,000 m³ and a peak flow of 41,000 m³. Wastewater that leaves all homes and businesses in the Town is conveyed via gravity through the underground sanitary sewer system towards the wastewater treatment plant.

The wastewater treatment plant uses the activated sludge process as treatment. It consists of two screens, two vortex grit removal, three primary clarifiers, three aeration tanks, four secondary clarifiers and 128 ultraviolet lamps for disinfection. Once the treatment process is completed, the disinfected supernatant is discharged into the Ottawa River.

The sludge treatment consists of two aerobic digester and of one sludge stabilizer which is then thickened by two centrifuges. Once the treatment process is completed, the biosolids are dehydrated before being disposed of on approved and certified farmlands for amendments.

Did you know?

Many items cannot be poured down the sink drain or in the toilet. Why? When bonded together, they can cause clogging problems in residential sewer lines, the municipal sanitary sewers and the wastewater treatment plant. In addition, toxic products can cause harmful effects on the environment, as they cannot be 100% eliminated through the wastewater treatment process.

To avoid these situations, the following type of products should never be flushed down the toilet or poured down a drain:

  • Hygiene products (sanitary, disposable diapers, cotton balls, cotton swabs, dental floss, condoms, bandages, wipes…even those labelled “flushable”)
  • Food products (grease, fats, oil, food)
  • Household products (paint, pesticides, solvents, nail remover, cleaning products)
  • Other (hair, contact lenses, medication, cat litter, paper towel, cigarettes)

Annual Report

 

Archived reports

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The Technical Services Department is a group of employees with diverse expertise working together towards the achievement of all private and public projects.

The team is composed of the Public Works Superintendent, the Project Manager, Civil Engineering, the Planner and the Chief Building Official. Depending on the nature of the project, the Municipal Building Superintendent may be consulted.

The team meets regularly to ensure projects progress in a timely matter and consults each other to make sure proper information is given to both residents and potential developers.