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News and Notices

    • UNIDIRECTIONAL FLUSHING OF THE DRINKING WATER DISTRIBUTION SYSTEM

      UNIDIRECTIONAL FLUSHING OF THE DRINKING WATER DISTRIBUTION SYSTEM

       

      Starting Monday, April 22, 2024, the Environmental Service will proceed to its annual unidirectional flushing program of the drinking water distribution system. It will be performed from Monday to Friday, between 7 a.m. and 3:30 p.m., for an approximate period of 5 weeks. 

      Cloudy or discoloured water 

      When flushing is being done in your area, you may notice a slight drop in water pressure, with or without a cloudy or reddish (rust) coloration of the water. We understand this can be disturbing but please note that this colouration does not pose any risk to your health.

      Here are some tips:

      Always check the colour of the water before If possible, activities such as laundry and dishwashing should be done during the evening. If your water is cloudy or coloured, leave the cold-water taps running until the water returns This should not take longer than 5 minutes. If the water doesn’t clear in 5 minutes, wait 30 minutes and try again. Use hot water only when cold water is clear If you still experience low pressure or coloured water after 30 minutes, please contact us at (613) 678-9269 or by email at RegularLabs.EmailProtector.unCloak("ep_b73b1b17", true);RegularLabs.EmailProtector.unCloak("ep_7e63c301");RegularLabs.EmailProtector.unCloak("ep_de0ac4cc", true);. Outside office hours, if the problem is urgent and cannot wait for the reopening of the offices, contact the Fire Service Dispatch Center at 613-632-1105. Unidirectional Flushing Program Schedule

      The tentative flushing program schedule is available below. Please note that, while we do our best to provide accurate information, we cannot determine an exact date or time we will be in your area. The schedule can besubject to change based on weather, road, traffic, and other conditions that are beyond our control.

      We thank you for your understanding and your collaboration during this period and we apologize for the inconvenience related to this operation that is necessary to maintain the quality of our drinking water distribution system.

      Read more

    • Extraordinary meeting on March 20

      Notice of Special Meeting of the Municipal Council

      We wish to inform you that an special meeting of the municipal council is scheduled for March 20, 2024, at 4:00 PM and will be held virtually. The purpose of this meeting is to discuss a topic related to a zoning amendment by-law.

      Community members interested in attending this meeting can watch it virtually at the following link: Extraordinary Meeting of March 20.

      Sincerely,

      Town of Hawkesbury Clerk's Office

      Read more

    • Community support program

      Press Release: Opening of the Application Period for Organizational Support in Hawkesbury

      Hawkesbury, Fébruary 8th 2024

      The City of Hawkesbury is pleased to announce the launch of the application period for the organizational support program for citizens' committees and organizations. This program aims to provide significant support in terms of municipal infrastructure, administrative assistance, financial aid, and logistical support to events impacting the residents of the community. The assistance granted will be determined based on the number of requests and the scope of the event presented.

      Application Process:Interested organizations are invited to submit their applications using the dedicated form, accessible via the following link [insert link]. The deadline for applications is set for March 31, 2024. It is imperative that all required information be provided in the application form. Incomplete applications will not be considered.

      Types of Support Offered:Municipal Infrastructure: Free access to public facilities for holding events or storage purposes.Administrative Assistance: Copying or scanning services.Financial Support: Financial aid to cover certain costs related to the event.Logistical Support: Assistance in retaining the services of certain employees during the event. Promotion of the event on the City's platforms in accordance with established organizational policies.

      Message from Mayor Robert Lefebvre:"We are thrilled to renew our commitment to community organizations and citizens' committees in Hawkesbury. This initiative aims to strengthen our community by supporting events that enrich the lives of our residents. By collaborating together, we contribute to the dynamism and vitality of our city."

      For more information and/or to submit your application, please contact RegularLabs.EmailProtector.unCloak("ep_df38a122");RegularLabs.EmailProtector.unCloak("ep_de4ebe10", true); you can find this application at the following link Annexe_B_-_Formulaire_de_demande_de_soutien.pdf

      The City of Hawkesbury looks forward to receiving proposals from local organizations and is excited to continue supporting community initiatives that positively shape our community.

      For press inquiries or interviews, please contact: RegularLabs.EmailProtector.unCloak("ep_32a247d7");

      Read more

    • Emergency repair on the water distribution system

      NOTICE

      409 TO 549 GLADSTONE STREET

      1460 LANSDOWNE STREET

      1505 & 1525 ABERDEEN STREET

       

      This notice is to inform you that there will be emergency municipal infrastructure work, February 1, 2024, between 8:00 a.m. and 5:00 p.m. Please follow the signs in order to detour the working zone.

      Also, during this time, a water interruption will occur which can cause a reddish colouring of the water. Before any use of water, we recommend that you verify if the water is coloured. If the water is coloured, leave the cold water taps running for about one minute, until the water returns to its usual colour. Note that this discolouration will have no harmful effect on your health.

       

      NOTE: Work will be postponed to a later date if weather conditions are unfavourable.

      Read more

    • Public services schedule modified during the holiday season.

      Some city services offered to the public are affected during the holidays. For all municipal emergencies, please contact 613-632-1105.See calendar below for more information:

      Read more

  • As part of its emergency plan and eager to offer an effective tool of good quality to its citizens, the Town of Hawkesbury has acquired an alert and communication system service WITH NO USER FEE FOR ITS CITIZENS.

    Read more

  •  
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    As part of the planning of municipal infrastructure management, level of service aspect, the administration wishes to conduct a feedback and improvement survey among Hawkesbury residents.

    We encourage you to participate massively in this very inclusive survey.

    You can fill it by clicking here or on on the button below:

    bouton en

Events

15

Jun 2024

08:30
Join us for an accessible tournament! Support The Roadrunners Athletic Club and empower youth. Tee off for a cause, endless fun guaranteed!
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Tax Rebate Program

Several property tax rebate programs are offered to charities, as well as to low-income seniors and low-income persons with disabilities.

Please visit the United Counties of Prescott and Russell Website which contains the documentation and application forms necessary to submit an application to the Town at:

http://en.prescott-russell.on.ca/services/finances

Fees charged for these services are not considered taxes but rather user fees. These services are self-financed, meaning that all costs of operations are covered by user fees. For water and sewer, rates are established on a fixed and consumption cost formula that represents the infrastructure and operating costs.

 

New starting April 2024

On January 29, 2024, the Municipal Council voted in favor of a change regarding the fixed rates for drinking water and wastewater treatment to allow for a more fair distribution of costs, based on usage and impact on underground infrastructure.

Why?


The universal fixed rate applied to each property did not reflect the actual cost of each of the different categories of users on the infrastructure. Factors such as pipe size, meter size, water demand, and fire protection were not considered, making the model unfair and inequitable for all users in the Town of Hawkesbury.
The rates, which were initially evenly distributed between residential and commercial categories, will be adjusted to reflect these differences more fairly. This adjustment largely benefits the residential category, with over 5,300 units saving on their fixed rates. For commercial and industrial fixed rates, the calculation was established based on a multiplying factor as follows:

Property Type Multiplying factor
Residential, Multi-residential, and institutional properties 1
Commercial properties with a water meter less than 1.5" in circumference 2

Commercial properties with a water meter 1.5" or larger in circumference, Restaurants, Dealerships or Repair services store

4
Schools 8
Industrial and Large-Scale Business Enterprises (10,000 Square Feet and above) 14

What's the Impact?

According to the old billing model (combined drinking water and wastewater), the annual fixed rate would have been $405.00 in 2024. With this new adjustment, the residential annual fixed rate will be $380.00 for 2024, resulting in savings of $25.00. In total, over the next 5 years, residential properties will save approximately $230.00 on fixed drinking water and sanitary sewers rates according to the new model.
Other property categories will see increases in their fixed rates. However, the Town has decided to gradually phase-in the increase of this new model over 3 years. This will allow other property categories to adjust to this new reality, where the actual full increase will only take effect in 2026.

 

Increase model for a phased-in method based on property type

changements des frais fixes

Dates to remember:

Billing is done quarterly in January, April, July and October

 

Year 2024

pdfN_13-2024_fixing_the_rates_for_the_water_and_sewer_services.pdf

pdfN_14-2024_to_impose_a_rate_for_the_collection_disposal_and_diversion_waste.pdf

 

Financial reports allow the citizens to follow the financial performances of the Town. The budget is a great tool to understand the allocation of the property taxes through each municipal services. The audited Financial Statements can be used to evaluate the financial results of the past year and also provide an overview of the financial position of the Town.

 

Ontario Supports Modernization of Small and Rural Municipalities

Project Title

Town of Hawkesbury Telecommunication Infrastructure Review

Objectives

The objective of the Project is to review the Recipient’s telecommunications system with the goal of recommending cost savings and service improvements.

Description

The Recipient will retain an independent third-party reviewer to conduct a review that assesses both the deficiencies in the Recipient’s existing telecommunications system, along with requirements for future system expansion. As part of the review, the reviewer will provide recommendations for cost savings and service improvements. Next, the reviewer will provide the Recipient with recommendations for preparing a request for proposal (RFP) for its telecommunications system expansion.

pdfCorporation_of_the_Town_of_Hawkesbury.pdf3.80 MB

Please note that since December 1, 2021, the Finance Department is closed between 12 p.m. and 1 p.m. (like the rest of the Town Hall).

The Finance Department is primarily responsible for managing all the financial transactions and accounting issues for all municipal departments and ensures that all financial resources and assets are coordinated and conducted cost-effectively for its efficient operation.

The Treasurer and his team oversees all of the municipality’s financial matters. Following decisions and policies set by Council, our responsibilities is to prepare and monitor the annual budget; to prepare and record accounting information; to review the procurements; to administer tax collection, water, sewer and garbage billings; to manage the municipal debt, the banking arrangements as well as long and short term investments; and loans.

How to avoid late payment charges?

Canada Post has a policy that mail will not be delivered unless it has the correct postal address. Therefore, please notify us of any changes, including your postal box number, for your property taxes and/or water/sewer/garbage account.

If you have not received your property tax bills or your quarterly user fee billings for the current year, please contact us at 613-632-0106.

Please note that since December 1, 2021, the Finance Department is closed between 12 p.m. and 1 p.m. (like the rest of the Town Hall).

Property taxes:

There are two tax bills per year, for a total of 4 installments:

  • the Interim Billing is payable in two installments; at the end of March and end of June;
  • the Final Billing is payable in two installments; at the end of September and end of November.

Methods of payments available are:

Payments can be made as follow:

  • Municipal Office, Door 3 (previously Door B as indicated on your documents) at 600 Higginson Street. After hours, you may deposit your envelope in our dropbox.
  • Internet 1
    • in the category Tax, select Hawkesbury Taxes and enter the15 digits of your roll number;
  • At your financial institution 1
  • Paymentus (Secure online payment)
    • Pay your bill in 3 easy steps without registering. All you need is your account number from your paper bill.

      Payments made prior to midnight will be posted to your account next day. Payments made after midnight will be posted within 48 hours. For each payment, you will receive a confirmation number for your records.
    • Please follow this link: https://ipn.paymentus.com/cp/hawk?lang=en

Pre-authorized debit plan:

Postdated cheque:

  • Please make your payment to the order of the Corporation of the Town of Hawkesbury

1 Note: When choosing to make a payment through the internet or directly at your financial institution, please ensure that the municipality receives your payment before or by the due date to avoid late penalty fees. We recommend that you make your payment a minimum of 4 or 5 working days before the due date.