Water
Drinking water
All properties in Town are connected to a water meter and the cost for water and sewer services is charged on a combination of fixed fees and consumption.
Despite the fact that taxpayers are paying for what they use, we encourage saving this precious natural resource.
Water meters are reliable but if you think yours is not working properly, call the Technical Services Department at (613) 632-0106 extension 2020. You will be given tips to see if it works properly. Following the results, we could arrange for a visit. Before going to your place, you will be informed of applicable fees.
Fire hydrants
Each spring fire hydrants are flushed by the Town. A notice is posted on the Website informing residents.
It is forbidden for anyone to use water from a fire hydrant.
Pools
Tankers wishing to get water for pools may fill directly from the water filtration plant at a very good price. Payment must be made prior to the Finance Department.
Sewers
Sewer problems
Your sewer line is blocked. Before you proceed with its cleaning outside the walls of your house, you must contact Ontario One Call at 1-800- 400-2255. It is possible that a natural gas line was installed in a way that it crossed through a sewer line. For your own protection, your family’s and neighbours’, call Ontario One Call, a free service available 24/7.
Who is responsible?
Landowners are responsible for the maintenance of the lateral sewer connecting to the municipal system. If you have sewer backflow problems, before you call the Town, hire a plumber who will determine where the problem is located. If after inspection, the blockage is on the Town’s side, the Town will have the repairs done as soon as possible and you will be entitled to a refund of expenses encountered up to a maximum of $760.00, upon submitting the invoice.
Waste and Recycling
Garbage collection
Garbage bags or containers and recycling bins shall be put on your property at 1 meter from the curb or the sidewalk, no sooner than 5:00 p.m. the day prior to the collect. The daily collection will normally start at 6:00 a.m. Containers must not exceed 125 liters (28 gallons) or 80 pounds (36 kg) in total weight.
The calendar for the January 2023 collections has not yet been released but there are no changes compared to 2022.
Recycling collection
As of March 2022, size of cardboard boxes is limited to 75 cm by 75 cm.
Curbside Restriction
The following items are not accepted at the regular curbside pick-up:
- ashes, sawdust or combustible materials;
- liquid or semi-liquid waste;
- hay, straw and manure, garden materials, yard waste and tree limbs;
- major appliances;
- fences, fence posts;
- hazardous waste, propane tanks;
- tires;
- construction or renovation debris;
- large household furnishings;
- crates or packing material;
- automobiles or vehicle parts.
Municipal Services
In this section, residents should find all the information needed to enjoy their living in Hawkesbury; in terms of garbage and recycling collections, procedures to follow before digging on private property or to learn about the rights and responsibilities of residents towards each other for the enjoyment of their properties.