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You have been invited to join a Council meeting using Microsoft Teams meetings. We will guide you through it.

Teams meetings are best when you join them from the Teams app from the calendar inside the app itself. If you can't use the app or the web, some meetings let you call in using a phone number.


Follow these steps

You will soon receive an invitation to participate in the next Municipal Council Meeting of the Town of Hawkesbury. In order to avoid any problems, we suggest following these verified steps:

  1. Download the Microsoft Teams application and install it on your computer.
  2. Create a Microsoft Teams account.
  3. In the meeting invitation email that you will have received from us, click on the link that reads “Join Microsoft Teams Meeting”.
  4. Choose to log in with the application that you have just installed (and not with your browser).
  5. Ensure that your camera and microphone are on when it is your turn to speak.*

*we ask all participants to close their cameras and microphones once they are in the meeting and to only turn them on when they are invited to do so.

During tests made with outside participants, we have found that usually, people received the event invite with an email address that is not from Outlook, but they are logged in with a different email (from Outlook) in Teams. That is when many issues occur. To avoid that, please make sure to receive the live event invite with the same email address associated with your Teams account.

You must have a good internet connection. We ask that you log in at least 10 minutes before the beginning of the meeting to ensure that you are able to do so. Once the meeting has started, we cannot make any changes to the invitations.

Finally, please note that the meetings are in the public domain and that your contact details could be mentioned during the broadcasting of these meetings, in the minutes as well as in the video published on our Youtube channel.

In order to avoid problems during the meeting, we would like to organize a test with you. If you are available, I will send you a Teams invitation during the day.

Join from a desktop or laptop computer

With your Teams account, select Sign in to join. Then, depending on the organizer’s settings, you may join the meeting right away or go to the lobby where people in the meeting can admit you.

Join from calendar

  1. Select Calendar on the left side of Teams to view your meetings.

  2. Find the meeting you want and select Join. If the Join button does not appear, just doucle click on the event on the calendar.

select calendar

Or, if someone starts the meeting, you'll get a notification you can use to join.

Join a Teams meeting from a mobile device

Some meetings let you join by dialing a phone number if you're unable to use the Teams app on a computer. 

If there's a phone number in the meeting invite, select it to dial the number and the conference ID. Once you're connected, dial 1 to join the meeting.

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