Why these changes?

To facilitate & encourage waste diversion, allow for a transition towards automated collection, and improve fair representation of the user-pay model.

Why do the bins need to be the ones designated by the Town?

The Town's designated bins will ensure consistency and equity for ALL residents. Furthermore, while a garbage bin may appear to be similar to the ones that will be distributed by the Town, seemingly small manufacturing differences can make certain bins incompatible with a garbage truck’s lifting mechanisms. Transitioning towards compatible and uniform garbage bins will allow for a more efficient, automated collection service. The designated bins will also have a serial number and an RFID chip to assign the bins to each address, which also improves the automated collection service.

What can I do with my old garbage container?

For now, keep it! The new bins will only be delivered the week of May 29th to June 3rd , so be sure to keep an appropriate waste container until then.

After the transition, your old container can still be useful. Please consider which of the following options works for you and the type of container you have.

Repurpose

A bin is only a garbage bin when it’s used to store garbage! 

You can repurpose your garbage bin as a recycling bin by clearly identifying it with a Town recycling bin sticker. These stickers will be available at Town Hall by the end of May 2023. The stickers must be placed on the container in such a way as to be clear to the collectors. Please pay special attention to the contents of your recycling bins to be sure no garbage is included. Recyclable materials contaminated with non-accepted materials such as garbage will not be collected.

You can also repurpose such bins for efficient storage for things like yard tools, pet supplies, holiday decorations, sports equipment and much more. Give your bin a good clean and it can keep serving you for years to come!

Another way to repurpose certain types of garbage bins is to make a composter with them. Search online for "composter built with a trash can" to find step-by-step plans.

Rehome

Your bin might be exactly what someone else is looking for! Consider selling it or donating it.

Other option to consider

If your old garbage container is no longer functional, you can dispose of it during the bulky waste collection taking place June 19th to 22nd 2023. Containers must be empty and placed upside down for collection. Exceptionally, this item will not count towards the 2 item limit.

How will the distribution of the designated bins occur?

The designated bins will be delivered directly to residences between May 29th and June 3rd. Bins will be delivered on the property in the same location where the bin would be set out on collection day. For a typical household, this would be at the end of the driveway, set back from the curb. If you have not received you garbage bin(s) by June 6th, please contact the Town at 613-632-0106 or email .

One (1) 240L bin will be assigned and delivered to each residential unit within a building of less than four (4) total units (detached houses, duplexes, triplexes, quadruplexes). Therefore, a detached house will receive one (1) 240L bin, each unit of a duplex will receive one (1) 240L bin (total of 2 per duplex building), so on and so forth. 

Additional garbage?

While a unit’s weekly garbage will be limited to the volume of waste contained in the designated bin(s) with the lid(s) closed, there is also the possibility of setting out some additional waste in a bag tagged with special bag tag available for purchase at Town Hall. Any such excess garbage bags must not exceed 13.6 kg (30 lb) each and must be placed alongside a designated grey bin served by Town collection. A set of ten (10) bag tags will be given for free with each rolling bin delivered in the spring of 2023. Any additional bag tags that may be required will be available for purchase at Town Hall in sets of three (3) for $10. 

If your household regularly produces more waste than can be contained in a 240L bin, please write to us as soon as possible to request an additional bin. You can reach us by email at  by mailing Town Hall at 600 Higginson st, Hawkesbury ON K6A 1H1. Please note that garbage user fees will be calculated per bin, so any additional bins will incur additional costs.

How will we be charged for the bin purchase?

We predict approximately *$45 per bin which will be charged only once on the quarterly bill in October 2023.

*Approximations These costs are NOT confirmed since we cannot yet determine the cost that will be incurred for each designated grey bin.

How can I change the number of bins for my property?

A change period will open annually (October to November) to allow owners to register a change in their number of assigned bins. This change would then take effect the following year.

Do these changes affect the other services?

No. The recycling, water and sewer services are NOT affected by these changes to the garbage collection.

What happens if a bin breaks?

In the case of a broken bin, the responsibility for replacement (and the associated cost) lies with the person who caused the damage. This will be determined on a case-by-case basis. However, please note that owners and occupants are responsible for maintaining and storing their bins in an appropriate manner that will help prevent damage.

The public works team will have replacement parts to help repair certain damages. In the event that a bin is no longer in working order and needs to be replaced, the broken bin must be returned to the Town in order to note its serial number, and unassign it from the associated address.

Moving?

Bins must remain at the address to which they were assigned. In the case of a tenant moving, the landlord / property owner must be sure to communicate effectively with the tenants to ensure that they leave their bin. The owner remains responsible for the bin(s) assigned to their property.

Commercial and Multi-Residential properties (5 units or more)

How will the distribution of the designated bins occur?

The designated bins will be delivered directly to residences in the spring of 2023. More details will be published as soon as they are available.

Commercial properties will be assigned and delivered one (1) 360L bin each. Select commercial properties that have already registered with the Town for extra garbage will receive the corresponding number of extra 360L bins, up to a maximum of 3 bins per property.

If your commercial property produces more waste than can be contained in a 360L bin, please write to us as soon as possible to request an additional bin. You can reach us by email at by mailing Town Hall at 600 Higginson st, Hawkesbury ON K6A 1H1. Please note that garbage user fees will be calculated per bin, so any additional bins will incur additional costs.

Multi-Residential properties will be assigned and delivered the number of 360L bins determined by their registration submitted or by default as a function of the number of units.

If we opt for private garbage collection, can we participate in municipal bulky waste special collections?

No, the special collection service for bulky items is reserved for the properties serviced by the municipal collection. The municipal garbage service user fees include regular garbage collections, special bulky waste collections, as well as special Christmas tree collections. These three services are therefore not offered to properties that have opted out of municipal collections in favour of being exempted of the garage user fees.

How can I change the number of bins for my property?

A change period will open annually (October to November) to allow owners to register a change in the either their choice of service type (public or private) or their number of assigned bins. This change would then take effect the following year.

Garbage bags or containers and recycling bins shall be put on your property at 1 meter from the curb or the sidewalk, no sooner than 5:00 p.m. the day prior to the collect. The daily collection will normally start at 6:00 a.m. Containers must not exceed 125 liters (28 gallons) or 80 pounds (36 kg) in total weight.

Waste and Recyclable Material Collection routes

Changes to the waste collection services in 2023

In an effort to modernize the Town of Hawkesbury’s waste management system and maximize the amount of waste we divert from landfills, there will be changes to the municipal waste collections services offered. These changes will take place in 2023.

You can consult the previous tab on this page for all your questions or go directly to the page:

www.hawkesbury.ca/en/garbage

Date is not scheduled yet for 2023.

List of accepted products

Accepted materials

Why aren’t businesses eligible for the municipal recycling collection?

Provincial regulations do not include commercial properties in the “Blue Box” recycling program. However, there are still recycling options available to businesses. Recycle-Action is a local business that offers recycling collection services.

What is happening to my recycling program?

Starting July 1st, 2023, your blue box recycling program will be managed by Circular Materials, a not-for-profit producer responsibility recycling organization committed to building efficient and effective recycling systems to minimize waste, and ensure materials are reused again and again. This transition will result in no change to the materials you can recycle or your current recycling schedule. More information will be provided in the coming months.

Why is my recycling program transitioning to Circular Materials?

In 2021, Ontario passed a new regulation that shifts the financial and operational responsibility of blue box recycling programs to producers – i.e. those that produce and supply blue box materials to residents. In this new framework, producers will become fully responsible for collecting and recycling their materials when residents discard them. Transition to this new framework will take place between 2023 – 2025, with the new framework fully in place by January 1, 2026. As a result, Circular Materials will be managing municipal recycling programs on behalf of producers to support them in meeting their regulatory obligations.

Who is Circular Materials?

Circular Materials is a national not-for-profit organization that is committed to building efficient and effective recycling systems to minimize waste, and ensure materials are reused again and again. Circular Materials focuses on improving recycling rates to meet the needs and expectations of residents and to protect our natural environment.

What can I expect when Circular Materials manages my recycling program?

There will be no change to how you currently recycle your materials or to your recycling collection schedule.

When will Circular Materials be managing my recycling program?

Circular Materials will begin managing the Town of Hawkesbury’s blue box program as of July 1st, 2023.

Who can I contact for recycling questions and inquiries following the transition date?

Once Circular Materials begins managing the local recycling program, residents will be provided with more information including updated contact information.

To file a complaint on By-laws enforced by the Municipal Law Enforcement Officers, you may do so by contacting them at 613 632-0106. Anonymous complaints are not accepted, nor the ones made on our Facebook page, complainant must provide his full contact information. Complainant identification is kept confidential.

Parking tickets issued by the Municipal Law Enforcement Officers may be paid in person at the Finance Department (Door 3) at the Town Hall or by mail. You can also pay online with a credit card simply by following this secured link:

https://ipn.paymentus.com/cp/hawk?lang=en

Temporary shelters are authorized between October 15 and April 15. Please respect the 1.5 meters set back from the sidewalk or curb because you could be asked to move it back.

Between November 15 and April 15, parking on all streets within the Town is forbidden between midnight and 7:00 a.m. regardless of the weather.

Are you ready for an Emergency? All the details on this page:

https://www.hawkesbury.ca/en/living/emergency-services/are-you-ready-for-an-emergency

Please dial 9-1-1.

Please dial 9-1-1.

All questions must be asked directly to Hydro Hawkesbury.

613 632-6689

You can access all our Council meeting on our Youtube channel at:

Don't forget to subscribe!

Licences are renewable annually by March 15. Two dogs per household are authorized.

The Town does not require cat registration.

All the details on this page:

https://www.hawkesbury.ca/en/town-hall/certificates-and-licenses/dog-licences

A permit is required to have a garage sale. The cost is $10 for 2 consecutive days. Two garage sales per year are authorized per household. Also, two free garage sales per year, the last week-end of May and the long week-end of October are permitted.

For any questions, contact the by-law officers at 613 632-0106. To obtain a permit, go to the Town Hall at Door 1.

The clerk’s department can issue a marriage licence for a marriage taking place in Ontario. An appointment is required. For an appointment :

or 613 632-0106 ext. 2226.

All the details on this page:

https://www.hawkesbury.ca/en/town-hall/clerk-s-office/marriage-licence

Open from 8 a.m. to 8 p.m. (Monday to Friday) and from 8 a.m. to 4 p.m. (Saturday and Sunday)

425 Cartier Boulevard
(613) 636-2082

O'Shack offers various watercrafts! To schedule a rental, call us!

CLOSED FOR THE SEASON

https://www.amilia.com/store/fr/complexe-sportif-robert-hartley/shop/facilitybookings

613 636-2082

CLOSED FOR THE SEASON

The Town of Hawkesbury would like to inform its residents as well as visitors that a pass is necessary in order to use both boat launch ramps as well as the boat trailer parking.

Daily pass fees: $25 per day

Resident seasonal pass: $25 annually

Non-Resident seasonal pass fee: $225 annually

Overnight Docking fee: $35 a night

Daily passes are available at the Parking Pay Station (P1) at the Confederation Park.

Need help?

613 636-2082 or

There are two tax bills per year, for a total of 4 installments:

•    the Interim Billing is payable in two installments; at the end of March and end of June;
•    the Final Billing is payable in two installments; at the end of September and end of November.

For any information about property and water taxes, please call 613 632-0106 or email us at . You still can make a tax payment, please use one of the following options:

•    Use our secure outer box at main entrance;
•    Through your online banking services enter the first 15 digits of your roll number starting by 0208 (smartphone or computer).
•    At your financial institution.
•    Pre-Authorized debit plan.
•    Postdated cheque.

Paymentus (Secure online payment)

• Pay your bill in 3 easy steps without registering. All you need is your account number from your paper bill.
  
  Payments made prior to midnight will be posted to your account next day. Payments made after midnight will be posted within 48 hours. For each payment, you will receive a confirmation number for your records.

• Please follow this link: https://ipn.paymentus.com/cp/hawk?lang=en

There are four billings per year:

•    due dates are set on the last work day in the months of: January, April, July and October;
•    each invoice has three months of consumption;
•    each invoice also includes a flat fee for water, flat fee for sewer and a flat fee for garbage.

For any information about property and water taxes, please call 613 632-0106 or email us at . You still can make a tax payment, please use one of the following options:

•    Use our secure outer box at main entrance;
•    Through your online banking services, enter 18 digits of the account number (smartphone or computer).
•    At your financial institution.
•    Pre-Authorized debit plan.
•    Postdated cheque.

Paymentus (Secure online payment)

• Pay your bill in 3 easy steps without registering. All you need is your account number from your paper bill.
  
  Payments made prior to midnight will be posted to your account next day. Payments made after midnight will be posted within 48 hours. For each payment, you will receive a confirmation number for your records.

• Please follow this link: https://ipn.paymentus.com/cp/hawk?lang=en

For questions regarding leaks, interruptions, pressure, taste, odour or colour of drinking water, please contact the Environmental Service by e-mail at: .

For questions related to water meters, please contact the Buildings and Inspections Service by e-mail at: .

For questions related to bills, please contact the Finance Service by e-mail at: .

Water and sewer service lines connect a homeowner’s property to the Town’s water and wastewater systems. Homeowners are responsible for repairs to the portion of water and sewer service lines located on their property. If a leak, break or clog occurs in the private portion of these lines, the homeowner is responsible for hiring a plumber and paying any of the associated repair costs.

Please click here for more details

Contact with our citizens is a very important concept for the Town of Hawkesbury. We disseminate or share a wealth of information intended for citizens.

The use of this communication platform, mainly our Facebook page, makes it possible to provide our citizens with information in real time, to recall local events, to promote its services and programs and allows people to exchange on various current topics by taking part in the discussions.

Our Facebook page is operated during normal business hours, except holidays. The Town expects an average of 48 business hours to respond to messages sent. For more specific requests regarding garbage collection, for example, we invite you to contact us at 613 632-0106.

Behavior to adopt

We are therefore counting on your best judgment to show courtesy and respect in your interventions on the Town of Hawkesbury's Facebook page. Any opinion, expressed with tact and respect, is welcome. Remember that we check all comments.

Note that we reserve the right to hide or delete any inappropriate comments. Here are some examples of language that will not be tolerated:

• Rudeness.
• Offensive language as well as discriminatory or violent remarks.
• Attacks and personal insults, even of a humorous nature.
• Defamatory statements that violate privacy.
• Comments that do not respect intellectual property.

In the event an individual contravenes these provisions, he/she could receive a warning from us and be banned from the page following a repeat offense. Remember that you signed a code of conduct by joining Facebook.

You can reach our Facebook page by clicking here.

You can reach our Twitter account by clicking here.